Refund policy

You can initiate a return within 30 days of your product’s delivery date, based on the delivery confirmation from the courier.

Unfortunately, we cannot accept returns on sale items or gift cards.

To start a return, you can contact us at info@mysidebedding.com or use the Contact Us form on our website.

 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Your satisfaction is important to us, you can always contact us for any return questions at info@mysidebedding.com.

 

Condition of Returned Items

We kindly ask that the product is returned in its original condition, including all the original packaging.

 

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

 

Refund Process

Once we receive your return and verify its condition, we’ll issue a refund to your original form of payment within 10 business days. Please note, your refund will exclude any shipping costs from the original purchase. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at: info@mysidebedding.com.

We understand that returns can sometimes be a hassle, so we’ve made shipping for your return complimentary. Simply follow our return instructions, and we’ll take care of the rest.

If you have any questions or need assistance, our friendly customer care team is just a message away. We're here to help every step of the way because your comfort and happiness matter to us.